Frequently Asked Questions

Anton SF
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Frequently Asked Questions
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Jul 29, 2026
Does the calendar work with the Remote Treatments I am trying to setup a schedule and its not working.
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p
Jul 28, 2026
Hello Infopathy Support,
I'm experiencing an issue with the Infopathy app.
The app is not working properly. I have already uninstalled and reinstalled it, but the problem persists. As soon as I enter my username and password, I'm redirected back to the login screen instead of being logged into my account.
At the moment, I need to charge my ICs using the web version, as I'm unable to use the... See more
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Jul 28, 2026
i am planning to take IC water and patches on a trip , do i need to protect them from going thru there scanners? or in the air?

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E
Jul 26, 2026
I no longer see the Hummer IC in the tools section, is it no longer available?
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Jul 25, 2026
Is there a PEMF for hyperhydrosis? Or what could I use to help with excessive sweating for hands, feet, armpits etc? 
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Jul 21, 2026
If I buy a second ic glow pad, do I need a second subscription? 
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ES
Jul 21, 2026
How do I transfer a Suggested  to a Created or Like?
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VM
Jul 19, 2026
Hello 
I have cancelled my membership today July 19 2026 and would like a confirmation number or email stating i will not be billed in future thankyou
I purchased a year membership in May 2026 and want verification i will not automatically be billed again in May 2027. Vera McCluskey 
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KC
Jul 18, 2026
Hi Anton,  my 19yr old is starting 3 month course of antibiotics for folliculitis caused by staph. I'm wondering what programs I could run to help him while he's doing this? 
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Jul 18, 2026
Hello, I subscribed on the website via my computer and then downloaded the app on my smartphone. Do I also have to pay for the smartphone connection with the subscription? Sincerely, PW
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EF
Jul 13, 2026
Hi Anton,
I love what you do!!! Thank you!
I would love to learn more about M.I.N.D. Can you please direct me to more information? I am very intrigued and excited to learn more. Thank you so much!
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C
Jul 11, 2026
Delete some of the complex delete thank you
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