Infopathy

Frequently Asked Questions

Anton SF
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Frequently Asked Questions
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JJ
Jan 31, 2026
Thank you for this - I will  be ordering in the next day or two.  I ma located in Surrey, BC and will be moving in a couple of weeks.  Do you think it will arrive before my move?  Thank you

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lc
Jan 31, 2026
hello, what are the "special collections"? Dr. Akemi mentioned Vagus reboot and activate in the "special collections".  Thanks for helping me access this ic. 

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AG
Jan 30, 2026
Hello, I signed up for a membership in April 2025 and paid โ‚ฌ89.90 for the year. I haven't received the invoice for this payment from you. I can't find it in my account details either. Best regards, Astrid
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Jan 28, 2026
Where can I find more of the "Practitioner Series" videos?
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lc
Jan 27, 2026
hello, does this site sell the stickers Dr Akemi talks about?  if not, where do you purchase them? thank you!
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M
Jan 27, 2026
Hello, Would it be possible to include a does not contain filter? I would like to filter out all Allopathy ICs. 
Thanks
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Jan 26, 2026
Hi Anton, I just ordered the therapist membership. I want it to use privately for my family, friends, and myself.

Now I thought I could create accounts for 10 people and treat them remotely (just like you can do for free with one person).

Unfortunately, I don't understand how to do that; I only understand that I can send suggestions to the people? That's my goalโ€ฆ

Please reply and provide... See more
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Jan 25, 2026
IT support is needed in my account.  One of my connections, Kevin Jones email address kevin37jones@yahoo.com is in my account twice.  Please advise and fix.  Thank you!!!
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W
Jan 22, 2026
Icpad 2 dosnt work
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Jan 20, 2026
Hi I have paid the music from knevel but canโ€™t come in  it is from my card  bud no access ??
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TH
Jan 19, 2026
Hi I purchased the preminum membership and had access to all library IC's etc but then I requested to upgrade to the spring practitioner membership, both spring membership payments have come out of my bank account but only the set up fee reciept is on my account and now I have lost access to the library IC's. It now says I need the preminum membership to access to IC's etc. Please inform me why I have lost access and how can I get this back?
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lk
Jan 16, 2026
Can I replace the battery?
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