Infopathy

Frequently Asked Questions

Anton SF
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Frequently Asked Questions
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S
Sep 13, 2025
My IC Pad 3 no longer works. There's no Bluetooth connection. What can I do? Can I send it to you for repair? Thanks. Stefano Possanza

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Sep 09, 2025
I just got the IC Pad a couple of weeks ago if not that. It seemed to be working fine once I realized I needed to push in the cord harder. Now it is not working and the computer is picking up the sound instead of the IC Pad. I have restarted, removed cord, replaced cord all I know to do. Any one have any suggestions?

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LR
Sep 08, 2025
I have a Glowing IC Pad 3. I charged the battery, turned it on, and pressed it three times until the red and blue lights came on at the same time. I then impregnated my water bottle, but the lights only came on for a few seconds and were not... See more
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TB
Sep 07, 2025
Can i connect the ic pad to my google phone?
The cord it came with fits into my computer but not into my google phone
Can i just get a cord form a computer store?

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J
Sep 05, 2025
Any recommendations for Covid? Also can an ic solution be used in a nebulizer?
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A
Sep 04, 2025
should the IC Pad glow when working?

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WD
Sep 04, 2025
Never mind, we got both glow pads going. Now my wife and I donโ€™t have to share one glow pad between us.
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WD
Sep 04, 2025
I just purchased a second glow pad for my wife together with a year membership but now my glow pad will not hook up to my iPhone via Bluetooth. Iโ€™ve tried shutting all devices, logging off both glow pads but only herโ€™s works. Can you help?
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JM
Aug 30, 2025
Aloha, I have a question about the stickers. My practitioner said that once it gets wet it is deactivated. Is this true? How long does a sticker imprint last? thanks
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NM
Aug 28, 2025
Hi I have some issues with the IC Pads.  I canโ€™t run any complexes.  Can I email you urgently please thanks 
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G
Aug 27, 2025
I just purchased the Glowing IC Pad 3 device and haven't received any purchase confirmation email. Order #5244
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J
Aug 27, 2025
Hello, my wife is pregnant with our third kid and has extremely low iron levels. Any suggestions to boost those levels? Our midwife suggested an iron supplement as well as some vitamin C and copper to help her levels. Much appreciated.
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