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In this group, we will talk about Infopathy Android and iOS app.

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Anton SF
about 2 years ago
Hello Everyone! Thank you for participating in the testing of our app. Here are the instructions for installation and usage:

Installation Instructions for iOS Users:
  1. Follow this link: https://testflight.apple.com/join/y9KKvTDz
  2. Install the TestFlight app, which enables you to install the beta version of the Infopathy app. If you asked for the code, please use this one: y9KKvTDz
    If you are not able to enter that code, please follow this link https://testflight.apple.com/join/y9KKvTDz
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Jan 22, 2026
I am new here and would like to try this. I got the testflight app but i cant type in that code. the first two digits wont even type into the area. The y9 wont type in bit the rest does???? it says its the worng code. any ideas on what I can do. Running it on my iphone IOS

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Jan 23, 2026
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ย Lisa Horne, insetad of the code, please following this link again https://testflight.apple.com/join/y9KKvTDz and it should open TestFlight and show โ€œJoinโ€/โ€œInstallโ€ directly. This often fixes code/redeem issues.
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Jan 24, 2026
Anton SF thank you - that worked. 
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Jul 31, 2024
Hi Anton,
I got your app testing. When I tried to download it on Google Play or use the public version, 
it just showed the black screen, nothing happened. My phone is Samsung Galaxy Note 20Ultra.
Please advise.
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JP
Jan 16, 2025

App not available for this account
Your account hasn't yet been invited to participate in this app's internal testing program.

josef.pieringer@aon.at 

Danke !
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Ute Albrecht
about 2 years ago
Hello Anton!
The following error since the update today:
Click on "Start Transfer", tried 5 IC, but the IC is not loaded.
(Samsung Galaxy A51)
Everything else okay so far. Log in was only required on first use.
Thank you very much!
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Dec 05, 2023
Nes | QA Analyst
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UA
Dec 05, 2023
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Anton SF It works again. Thank you.
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Marian Bourne
about 2 years ago
The app froze last night. I couldn't close it and I couldn'tย  go back or get anything to run.ย 

I've also had problemsย  when Iย  press the arrow to start a programme.ย  It looks like it's running but the glow pad doesn't light up.ย  ย I'll try and get a photo.
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Dec 03, 2023
Hi Marian, please let me know what phone do you use? (make and model) Thank you!
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Dec 04, 2023
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Anton SFย HIย  ย I was running it on a Motorola ย  Moto g31[w]

I've also run the app on a Samsung Galaxy S10+ย  and the problem that happens a lot is when I press Start Transfer, nothing at all happens for a few seconds, I have to keep pressing Start Transfer. I have had to resort to logging in to the website which is super fast!!ย 
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Dec 05, 2023
Marian Bourne, thank you for more info.ย Nes | QA Analystย 
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N|
Dec 05, 2023
Thank you Anton SF andย Marian Bourne! We'll look into this.
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H
Dec 04, 2023
My Glo pad didn't shut off after imprinting for 2 minutes
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Sebastian Meyer
about 2 years ago
Thanks for the invitation! โ€œSelect your transfer deviceโ€: I miss headphones/speakers here. I don't see this for audio files.
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N|
Dec 04, 2023
Hiย  Sebastian Meyer! May I know what phone model and operating system (e.g., Android 11, iOS 15) you are using? Thank you!
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SM
Dec 04, 2023
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Nes | QA Analystย Hi! Galaxy A54 5G, Android 13
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N|
Dec 05, 2023
Sebastian Meyerย Thank you! We'll look into this.
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SM
Dec 01, 2023
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No, there is no headphone option.
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SM
Nov 22, 2023
Author
It doesn't matter which IC, there are always only three options, no audio/headphones.
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