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In this group, we will talk about Infopathy Android and iOS app.
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Anton SF
almost 2 years ago
Hello Everyone! Thank you for participating in the testing of our app. Here are the instructions for installation and usage:

Installation Instructions for iOS Users:
  1. Follow this link: https://testflight.apple.com/join/y9KKvTDz
  2. Install the TestFlight app, which enables you to install the beta version of the Infopathy app. If you asked for the... See more
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KB
Jun 07, 2025
No, a Samsung pad and a Samsung galaxy
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Jun 10, 2025
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Katrin Bonewitz , sorry we can't added androind users at the moment. Hopefully in about 2 months we have app available in the stores. ย 
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KB
Aug 28, 2025
Anton SF Good day, I would be happy to have access, the two months are up, right?
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MV
Aug 28, 2025
Katrin Bonewitz  same if its possible!
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Aug 29, 2025
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Michele Vale , please see app for android here:ย https://play.google.com/store/apps/details?id=com.ashnutech.infopathy.app
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MV
Aug 29, 2025
Anton SFย thanks. It's not recognising my email address (forgot password!) And I don't want to set up a new account. Thanksย 
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Sep 01, 2025
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Michele Vale , please try clicking "forgot my passwrord" and then creating new password (no need to create new account). If still not working, please let me know, we will reset password from our side.ย 
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Aug 29, 2025
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Katrin Bonewitz , yes, please try installing it here:ย https://play.google.com/store/apps/details?id=com.ashnutech.infopathy.app
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Jul 31, 2024
Hi Anton,
I got your app testing. When I tried to download it on Google Play or use the public version, 
it just showed the black screen, nothing happened. My phone is Samsung Galaxy Note 20Ultra.
Please advise.
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JP
Jan 16, 2025

App not available for this account
Your account hasn't yet been invited to participate in this app's internal testing program.

josef.pieringer@aon.at 

Danke !
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crazy
about 1 year ago
HI, I have an account and no problems with login when using a web based way. But when I try to login into the Infopathy beta app I get an error message saying that I need to create an account. I use the same I'd and password for both. What... See more
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N|
Oct 28, 2024
Helloย crazy! Does it say "Invalid email or password"? Can you double-check whether the password is correct in spelling or capitalization? You can click the eye button in the password to see your typed password. Some phone models autocapitilize some letters after typing. Maybe that causes the error?ย 
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N|
Oct 28, 2024
If you mistyped anything or provided an unregistered account, it should show "Invalid email or password" like in the picture below. Can you send a screenshot or screen recording of what happens when you log in?ย 
462547739_1060577579191304_5540856657581741293_n.jpg 110 KB
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c
Oct 28, 2024
Author
Nes | QA Analystย hi, when signing into the app I always use the eye to see the letters so that's not the source of the error, typing. it must be something else, can you help? also not the capitals, I'd see them when typing. crazyย 
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c
Oct 28, 2024
Author
perhaps you use a wrong email address when I sign in, can you check? I gave crazyvlad2002@gmail.com to Anton to use, can you please check if this email is used to sign into the app? crazy 
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c
Oct 28, 2024
Author
i sent you the screen shot error for you to see what's going on...
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N|
Oct 29, 2024
crazy Hello, yes your email is registered upon checking. You can click forgot password to change your password if this is where the issue is.

I also sent a message so you can send screenshots or screen recordings there. Thank you for the replies!
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Dina
about 1 year ago
I need some help here . For example when I search for b12 it just says imprint ? So from here do I just put my bottle of water on device and push start? I forgot the difference between imprint and pemf
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Oct 24, 2024
Dina, PEMF and Imprint ICs are created in a different way and they have different most effective application method. Imprint are best for water imprinting (but can also be applied directly to body) and PEMF are best for direct body application (but also can be imprinted into water). You... See more
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crazy
about 1 year ago
hi Anton, I got an error message when trying to open the app, took the screen shot of it but copy and paste function does not work.... any ideas?
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Oct 18, 2024
crazy, sorry, could you please send screenshot at support@infopathy.com . Thank you!
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c
Oct 19, 2024
Author
Anton SFย okay i sent you a screenshot of the error message...please advise asap
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Oct 20, 2024
crazy, thank you for sending it. We will work on fixing that logging out issue, it should not happen often. Are you able to login using your email and password and use ICs on the app?
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c
Oct 22, 2024
Author
Anton SFย i'll check it and let you know
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Oct 23, 2024
crazy, please check that when you enter password, letters are not automatically capitalized - someone mentioned that their does it sometimes (but of course should not on the password field).
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c
Oct 24, 2024
Author
Anton SFย Thx Anton. When I type in the password I pay attention that it is visible and that they are not capitalized, amongst other things, that it's spelled correctly. Will try it again and advise, thx.
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