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In this group, we will talk about Infopathy Android and iOS app.

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Anton SF

over 2 years ago

Hello Everyone! Thank you for participating in the testing of our app. Here are the instructions for installation and usage:

Installation Instructions for iOS Users:

Follow this link: https://testflight.apple.com/join/y9KKvTDz
Install the TestFlight app, which enables you to install the beta version of the Infopathy app. If you asked for the code, please use this one: y9KKvTDz
If you are not able to enter that code, please follow this link https://testflight.apple.com/join/y9KKvTDz

... See more

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Lisa Horne

Jan 22, 2026

I am new here and would like to try this. I got the testflight app but i cant type in that code. the first two digits wont even type into the area. The y9 wont type in bit the rest does???? it says its the worng code. any ideas on what I can do. Running it on my iphone IOS

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Anton SF

Jan 23, 2026

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Lisa Horne, insetad of the code, please following this link again https://testflight.apple.com/join/y9KKvTDz and it should open TestFlight and show “Join”/“Install” directly. This often fixes code/redeem issues.

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Lisa Horne

Jan 24, 2026

Anton SF thank you - that worked.

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Jirapa Chung

Jul 31, 2024

Hi Anton,
I got your app testing. When I tried to download it on Google Play or use the public version,
it just showed the black screen, nothing happened. My phone is Samsung Galaxy Note 20Ultra.
Please advise.

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Josef Pieringer

Jan 16, 2025

App not available for this account
Your account hasn't yet been invited to participate in this app's internal testing program.

josef.pieringer@aon.at

Danke !

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Alexander Zubatov

about 2 years ago

I reported before that not a single infoceutical that I've ever tried running with the app has gone to completion. To be more precise, what often happens is that the time keeps ticking as though it were still running, and it looks like it's still playing, but nothing is actually happening, so that, for example, if it's an audible one, there's no more sound being generated. I don't have this... See more

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Nes | QA Analyst

Dec 17, 2023

Hello Alexander Zubatov! Thank you for the additional details. We're still investigating this since we can't replicate this issue with any other devices. We'll get back to you as soon as we found something.

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Alexander Zubatov

Dec 17, 2023

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Nes | QA Analyst I've kept trying and gotten some to go to completion, but if I try to use my phone for anything else, even just ordinary web browsing (no competing audio) or even just log back into my phone after the screen goes dark, the infoceutical stops transferring very shortly thereafter.

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Heather

about 2 years ago

I have created some new complexes and added them to collections. I wanted to add more to the collections but doesn't seem to want to accept them. Do I need to run a transfer first?

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Nes | QA Analyst

Dec 17, 2023

Hello! May I know how you add complexes to collections? Does it show any error when you try to add any ICs or complexes? Thank you!

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Alexander Zubatov

over 2 years ago

The main issue I seem to be having in using the app (on a Pixel 6a phone) is that every single infoceutical I've tried to transfer gets interrupted before it's complete when I try to do the transfer. Usually it happens after a few minutes and sometimes sooner. It happens sooner if I'm using the phone for other things while doing the transfer, but it also happens when I deliberately... See more

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Nes | QA Analyst

Dec 11, 2023

Hello Alexander Zubatov! Were you using other apps that also play audio/video like youtube/spotify? We'll look into this. Thank you!

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Alexander Zubatov

Dec 11, 2023

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Nes | QA Analyst No. It would make total sense to me if I had other audio/video files going that interfered with an infoceutical transfer, but no, on some occasions, I was using my phone for regular internet browsing and on other occasions, as I said in my initial message above, I was literally doing nothing else at all with my phone.

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Nes | QA Analyst

Dec 11, 2023

Alexander Zubatov I see. We will look into this. Thank you very much for the feedback!

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Anton SF

Dec 09, 2023

Hi Alexander, thank you very much for your feedback! Nes | QA Analyst

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