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In this group, we will talk about Infopathy Android and iOS app.

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Anton SF
over 2 years ago
Hello Everyone! Thank you for participating in the testing of our app. Here are the instructions for installation and usage:

Installation Instructions for iOS Users (edited):
1. Please search "Infopathy" in the App Store or try getting here: https://apps.apple.com/us/app/infopathy/id1610966428

Installation Instructions for Android Users .
  1. Use this link: https://play.google.com/store/apps/details?id=com.ashnutech.infopathy.app and follow the provided Google instructions for app installation.
  2. You may need to activate Development Mode on your Android device. For... See more
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282 Comments
May 10, 2026
Hi, I have downloaded Test FLight but when I try to enter the code it won't let me type in the box - with the y or 9, if I enter K it lets me.  The link shared in the post above goes to a general TestFLight information page. Is there a specific Infopathy redeem link that we need please? 
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May 14, 2026
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Julie-Anne Heart, please try to follow this link again instead of the code https://testflight.apple.com/join/y9KKvTDz
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Jul 31, 2024
Hi Anton,
I got your app testing. When I tried to download it on Google Play or use the public version, 
it just showed the black screen, nothing happened. My phone is Samsung Galaxy Note 20Ultra.
Please advise.
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JP
Jan 16, 2025

App not available for this account
Your account hasn't yet been invited to participate in this app's internal testing program.

josef.pieringer@aon.at 

Danke !
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Cynthia
almost 2 years ago
Hi there.. I have posted this before but I made a โ€œmalariaโ€ complex and I still can not download it. Everything else I (until now) can, but this one I canโ€™tย 

It would also be nice if you see on the initial result page if a imprint/complex/PEMF is already downloaded. Now I have to click further to see itโ€ฆ and if you have a lot of items than that can... See more
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20 Comments
C
Sep 06, 2024
Author
Itโ€™s really strange. I created a new complex of the same malaria content but still it wonโ€™t allow me to download itโ€ฆ I really hope it can be fixed :(
https://www.infopathy.com/en/combinations/malaria-2
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Sep 07, 2024
Cynthia , thank you for sharing video earlier, is seems like a bug. our app team is working on it. We will update you once fixed. Thank you!
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C
Sep 09, 2024
Author
Anton SFย I was able to download it todayโ€ฆ. Iโ€™m very happy ๐Ÿ˜
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Sep 10, 2024
Cynthia , thank you for letting us know! :) there was an issue with one IC data on the app and we fixed it. Thank you for reporting the issue, creating video and your patience! :) If you have any other issues, please let us know!ย 
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C
Sep 10, 2024
Author
Anton SFย your most welcome.. I think itโ€™s a wonderfull tool. I experienced first hand a faster recovery and am more confident traveling now, knowing this got my and my families back โค๏ธ
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Sep 10, 2024
Cynthia , thank you very much for sharing your experience!ย 
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N|
Sep 02, 2024
Hello Cynthia ! May I know your phone model and how many ICs are there in your Malaria complex? And what happens when you click download? If the file is too big and there's a slow internet connection, download may be slow too in some cases. The download progress bar should also show if download is successful. I hope you can share more details to help us investigate this issue... See more
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Ava
Sep 01, 2024
Cynthia have you used this to prevent malaria? 
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Cynthia
almost 2 years ago
Hi there.. for some reason since today it doesnโ€™t show my own created complexes. It says I have noneโ€ฆ while I clearly have. 
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C
Sep 09, 2024
Author
It seems that logging in and out seems to do the trickโ€ฆ 
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Sep 09, 2024
Cynthia , thank you for letting us know about this issue and the fix!
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Laura Faith
almost 2 years ago
Hi, I have been using the app for a while.  But now the app doesn't show any of my "Created" ICs.  When I sign in to the website all my Created ICs are there.   I use Android...
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4 Comments
Aug 26, 2024
Hi Laura, please make sure your logged into the same account on the App. You can check for example your History or Liked, if they have same items as on the web.

Nes | QA Analyst, please check also. Thank you!
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LF
Aug 30, 2024
Author
Anton SFย  the next day after I power cycled my phone again the created ICs show up again on the app.ย  I did recently change the email for my account, I only have one account as far as I know.
Thank you for the work you do.ย  Infopathy is such a valuable resource!!!
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Aug 30, 2024
Laura Faith, thank you for letting us know created ICs showed up and thank you for your support! :)
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N|
Aug 26, 2024
Helloย Laura Faith! Please let us know if this problem still exists even when you are using the same account in the app and the web as mentioned by Anton. Thank you!
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