Welcome to our vibrant online community, where we encourage members to share their personal experiences and insights to foster collective growth and mutual support in our journey towards well-being.
It's been a while since I used my Glow Pad and I see there is a version 3 - I think mine is version one. It isn't working or connecting to any of my devices. Does anyone have any experience with this?
Tiffany, is you GlowPad round in grey metal casing? It is GlowPad 2. Please try the following:
1) Charge IC Pad for about 2 hours using a USB cable and charger. If there is no yellow light during the charging, please try using a different charging USB cable (it is called a micro-USB cable).
2) Make sure the audio volume on your computer or phone is set to maximum... 더 보기
Tiffany, is you GlowPad round in grey metal casing? It is GlowPad 2. Please try the following:
1) Charge IC Pad for about 2 hours using a USB cable and charger. If there is no yellow light during the charging, please try using a different charging USB cable (it is called a micro-USB cable).
2) Make sure the audio volume on your computer or phone is set to maximum level after you start the transfer.
3) Restart your computer or phone. Try a different phone or computer. Try Chrome or Brave browsers.
4) Replace Audio cable, it may be broken. The cable is called "3.5mm Aux cable".
Wie verbinde ich das "alte" Glowing pad mit dem Apple Laptop? Ich habe das Kabel in eine der beiden Stecker gegeben und den anderen in das Glowing Pad aber es leuchtet nicht bzw der Ton ist nur über den Laptop zu hören. Danke
Angelika Pfeifer, the original Glowing IC Pad is designed to work via the headphone/audio jack. If your Apple laptop doesn’t have a headphone jack, you’ll need a 3.5 mm audio adapter to connect the pad properly.
Once it's connected:
Set your volume to 100%.
Make sure sound output is directed to the "Headphones" (check your Sound Output settings)
Also, some browsers are more compatible than others — if you're... 더 보기
Angelika Pfeifer, the original Glowing IC Pad is designed to work via the headphone/audio jack. If your Apple laptop doesn’t have a headphone jack, you’ll need a 3.5 mm audio adapter to connect the pad properly.
Once it's connected:
Set your volume to 100%.
Make sure sound output is directed to the "Headphones" (check your Sound Output settings)
Also, some browsers are more compatible than others — if you're having trouble, try using Chrome or Brave, as they tend to work best with the Infopathy.
Please see troubleshooting video for GlowPad 3 - https://www.infopathy.com/en/tutorials/devices?show=glowing3&source=web (second video, starts around 19:30) steps are the same when using audio cable connection.
Angelika Pfeifer 원래 Glowing IC Pad는 헤드폰/오디오 잭을 통해 작동하도록 설계되었습니다. Apple 노트북에 헤드폰 잭이 없는 경우, 패드를 제대로 연결하려면 3.5mm 오디오 어댑터가 필요합니다.
연결되면:
볼륨을 100%로 설정하세요.
사운드 출력이 "헤드폰"으로 전송되는지 확인하세요(사운드 출력 설정을 확인하세요)
또한, 일부 브라우저는 다른 브라우저보다 호환성이 뛰어납니다. 문제가 있는 경우 Chrome 이나 Brave를 사용해 보세요. 이 브라우저들은 Infopathy와 가장 잘 호환됩니다.
GlowPad 3에 대한 문제 해결 비디오를 시청하세요 - https://www.infopathy.com/en/tutorials/devices?show=glowing3&source=web (두 번째 비디오, 19:30경... 더 보기
Angelika Pfeifer 원래 Glowing IC Pad는 헤드폰/오디오 잭을 통해 작동하도록 설계되었습니다. Apple 노트북에 헤드폰 잭이 없는 경우, 패드를 제대로 연결하려면 3.5mm 오디오 어댑터가 필요합니다.
연결되면:
볼륨을 100%로 설정하세요.
사운드 출력이 "헤드폰"으로 전송되는지 확인하세요(사운드 출력 설정을 확인하세요)
또한, 일부 브라우저는 다른 브라우저보다 호환성이 뛰어납니다. 문제가 있는 경우 Chrome 이나 Brave를 사용해 보세요. 이 브라우저들은 Infopathy와 가장 잘 호환됩니다.
GlowPad 3에 대한 문제 해결 비디오를 시청하세요 - https://www.infopathy.com/en/tutorials/devices?show=glowing3&source=web (두 번째 비디오, 19:30경 시작) 오디오 케이블 연결을 사용할 때에도 단계는 동일합니다.