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App Testing

In this group, we will talk about Infopathy Android and iOS app.

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Anton SF
about 2 years ago
Hello Everyone! Thank you for participating in the testing of our app. Here are the instructions for installation and usage:

Installation Instructions for iOS Users:
  1. Follow this link: https://testflight.apple.com/join/y9KKvTDz
  2. Install the TestFlight app, which enables you to install the beta version of the Infopathy app. If you asked for the code, please use this one: y9KKvTDz
    If you are not able to enter that code, please follow this link https://testflight.apple.com/join/y9KKvTDz
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G
Dec 13, 2025
Received the message that new testers are not being accepted 
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Dec 14, 2025
Author
Gail, sorry for the inconvenience, we are working on a fix. 
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G
Dec 16, 2025
Anton SF Itโ€™s working! Thanks so much! Great work everyone!
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Dec 17, 2025
Author
Gail, thank you for letting us know it is working for you now :) 
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N|
Dec 14, 2025
Gail Hi! It should be fixed now. Please inform us again if you encounter any problems. Thank you!
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Jul 31, 2024
Hi Anton,
I got your app testing. When I tried to download it on Google Play or use the public version, 
it just showed the black screen, nothing happened. My phone is Samsung Galaxy Note 20Ultra.
Please advise.
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JP
Jan 16, 2025

App not available for this account
Your account hasn't yet been invited to participate in this app's internal testing program.

josef.pieringer@aon.at 

Danke !
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Marian Bourne
almost 2 years ago
 Hi
The app kept crashing tonight.
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N|
Feb 10, 2024
Helloย Marian Bourne! Is this while playing a downloaded IC in offline mode?ย 
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Feb 10, 2024
Author
Nes | QA Analyst Hi , yes, sorry, I posted twice about the same issue and I just posted an answer a little earlier. It was Wrinkles and Anti aging I was trying to run.ย 
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Feb 10, 2024
Marian Bourne, thank you for letting us know. We will make updates for that IC and let you know. Thank you!
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Marian Bourne
almost 2 years ago
Hi Anton
I tried a pemf in offline and it kept crashing.
 /
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N|
Feb 10, 2024
Helloย ย Marian Bourne! May I know what PEMF you were trying? Some longer PEMFs and audibles may cause the app to crash when in offline mode but we're working on a fix for this.ย 
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Feb 10, 2024
Author
Nes | QA Analyst Hi , yes, I was trying Wrinkles and Anti Aging PEMF. It started for about 10 seconds and then crashed. I tried several times and then went online.ย 
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Anton SF
about 2 years ago
Offline mode tests.

Has anyone already tried to download some ICs for offline use? On the page of particular IC you need to toggle "Available offline", then it downloads and you should be able to access that IC when phone is in airplane mode or just doesn't have internet.
For older phones which have low RAM (like 2Gb) downloading some longer PEMFs or Audibles may crash the app, but we... See more
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13 Comments
DD
Feb 07, 2024
I'm not seeing an additional toggle option button on the individual IC pages to use offline. Should I wait for updates to come through or do something about it? I'm on mobile data now while the wind storm blew away everyone's power and wifi so updates might come in slower right now.
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Feb 07, 2024
Author
Danny Duncan, it should be there, you don't have such a toggle?
2024-02-07 18.42.37.jpg 69.6 KB
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DD
Feb 08, 2024
Anton SF yeah, no toggle. That whole blue line/rectangle saying "available offline" is not there.ย 
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Feb 08, 2024
Author
Nes | QA Analyst, can you please check?ย 
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Feb 08, 2024
Author
Danny Duncan, just to confirm, you don't have it in the App (one you installed on your phone) or in the website that you access via browser? (there is no Available offline feature on the website). Thank you!
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DD
Feb 08, 2024
Anton SF sure thing. Yes, thats correct, on my android phone, on the app, that blue rectangle with the "available offline" toggle, is not there. Should I uninstall / reinstall?ย 

I could also send you a screenshot, if that helps.ย 
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N|
Feb 08, 2024
Hello Danny Duncan! May I confirm if you're logged in and if this happens in all ICs? We've only removed the available offline toggle for logged-out users so I was wondering if maybe you were accidentally logged out. You should be able to click start transfer (like in the picture below) if you're logged in. Thank you and we'd appreciate the additional details!
Screenshot 2024-02-08 at 3.37.21โ€ฏPM.png 75.9
... See more
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DD
Feb 08, 2024
Nes | QA Analyst hi, thanks. Yes I'm logged in, and can click "start transfer" on all ICs. There's no "available offline" toggle for any IC that I click on. I have taken screenshots but there's no option to attach them here in a chat message.

Should I uninstall/reinstall the app?
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Feb 08, 2024
Author
Danny Duncan, can you please send a screenshot to support@infopathy.com, thank you!
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Feb 08, 2024
Author
Danny Duncan, yes, also, please try to reinstall the app.
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E
Nov 23, 2023
I tested it with about 5 IC's. On iPad (4th Air) and iPhone 13 - works perfectly :) as far as I can see it :) (Glowing Pad lights up)
Thanks for that!

However, I miss the ability to see what I have selected as "make available offline" (I only realized later that you can add it to your own collection) and to manually delete/check whether the IC's were really... See more
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M
Nov 23, 2023
Iโ€™m most excited for this! Iโ€™ve tried 2 offline and they both works perfectly!
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