Infopathy

Groups

Community

App Testing

In this group, we will talk about Infopathy Android and iOS app.

Show infoCollaps info

Create discussion

Mention

IC or Complex

Posting

Wall post

Replies

Anton SF

about 2 years ago

Hello Everyone! Thank you for participating in the testing of our app. Here are the instructions for installation and usage:

Installation Instructions for iOS Users:

Follow this link: https://testflight.apple.com/join/y9KKvTDz
Install the TestFlight app, which enables you to install the beta version of the Infopathy app. If you asked for the code, please use this one: y9KKvTDz
If you are not able to enter that code, please follow this link https://testflight.apple.com/join/y9KKvTDz

... See more

22 Likes

265 Comments

Gail

Dec 13, 2025

Received the message that new testers are not being accepted

Liked

2 replies

Hide branch

Anton SF

Dec 14, 2025

Author

Gail, sorry for the inconvenience, we are working on a fix.

Liked

1 reply

Hide branch

Gail

Dec 16, 2025

Anton SF It’s working! Thanks so much! Great work everyone!

Liked

1 reply

Hide branch

Anton SF

Dec 17, 2025

Author

Gail, thank you for letting us know it is working for you now :)

Liked

0 replies

Hide branch

Nes | QA Analyst

Dec 14, 2025

Gail Hi! It should be fixed now. Please inform us again if you encounter any problems. Thank you!

Liked

0 replies

Hide branch

Jirapa Chung

Jul 31, 2024

Hi Anton,
I got your app testing. When I tried to download it on Google Play or use the public version,
it just showed the black screen, nothing happened. My phone is Samsung Galaxy Note 20Ultra.
Please advise.

Liked

2 replies

Hide branch

Josef Pieringer

Jan 16, 2025

App not available for this account
Your account hasn't yet been invited to participate in this app's internal testing program.

josef.pieringer@aon.at

Danke !

Liked

1 reply

Hide branch

Load more comments...

Wall post

Replies

PIQUET Patrick

over 1 year ago

The application continues to play the CEMP after the allotted time. I have to exit the app to stop the sound. Phone used /: Samsung A23 and ic hummer.

Show original

0 Likes

13 Comments

Nes | QA Analyst

Apr 29, 2024

Hello! We're currently working on a new improved player that will sort out all this issues.

In the meantime, we'll also investigate these issues in the current player, we'll deploy a new version once we've sorted it out. Thanks for providing us these information!

Liked

0 replies

Hide branch

Anton SF

Apr 12, 2024

PIQUET Patrick, after time finished, does Hummer continue to make noise? or just the timer continues to run? Does it happen with any PEMF or with some it does not happen? thank you!

Liked

1 reply

Hide branch

Mariette Lobo

Apr 24, 2024

I am having the same issues with the app.

Liked

1 reply

Hide branch

Wall post

Replies

Johnny Can

over 1 year ago

Im currently in Asia and the app isn't allowing me to login via iPhone 14 pro. Even trying it on a browser (duckduckgo) and it's asking to connect to the server. Can you guys provide me with insights on how to use the app in Asia? Specifically Philippines and Indonesia

1 Likes

3 Comments

Johnny Can

Apr 25, 2024

Author

Im writing this from my laptop and the website is working just fine

Liked

2 replies

Hide branch

Anton SF

Apr 25, 2024

Johnny Can, it might be related to an internet provider. We had someone from the Philippines who had this issue - if you have mobile internet, not wife (and it is not expensive) you can try using it.
Nes | QA Analyst may advise you something, as she is in the Philippines.

Liked

0 replies

Hide branch

Nes | QA Analyst

Apr 28, 2024

Johnny Can Hi! Based on our experience, the infopathy domain may be down in some internet providers like Globe. You may try using other internet providers like what Anton recommended.

Liked

0 replies

Hide branch

Wall post

Replies

Alexander Zubatov

over 1 year ago

I assume the developers know about this, but just in case, I'm just making clear that the app continues to be full of bugs and issues. (I'm not just talking about today, when the whole Infopathy site has been having connectivity issues.) It routinely does one of those "unexpected logout" things, so that I have to log in again, sometimes multiple times per day, and unless my phone is displaying... See more

1 Likes

5 Comments

Anton SF

Apr 16, 2024

Hi Alexander, thank you for letting me know you are using a pixel phone. I also have pixel (7) and also have an issue with the player pausing when the screen is locked. Also, Ava, did you have this issue on the Pixel phone as well?
We just trying to understand the reason because on other Android phones that we tested, it works.

Liked

1 reply

Hide branch

Alexander Zubatov

Apr 16, 2024

Author

Anton SF For me, it's not just when the screen is locked that it pauses. If I switch to using another app while the infoceutical is running, it will often keep running for awhile and then pause, and to get it to unpause, I need to click into the app again, whereupon it resumes. (Again, I don't have this issue at all if I am running the same infoceutical through... See more

Liked

1 reply

Hide branch

Anton SF

Apr 16, 2024

Alexander Zubatov, yes, the main thing is that the Infopathy app is not active (using a different app, minimized or screen locked). On the app, we use a bit different system to play frequencies. We will be investigating why this happens on Pixels.

Liked

1 reply

Hide branch

Alexander Zubatov

Apr 16, 2024

Author

Anton SF Okay, great. Happy to help with feedback.

Liked

0 replies

Hide branch

Nes | QA Analyst

Apr 16, 2024

Hello Alexander Zubatov ! All this feedback is very valuable to us as we try to make the app experience as good as possible.

Regarding the unexpected logout, we've been trying to pinpoint the cause of this issue since it seems to be happening on certain conditions and devices. When you reencounter this logout, can you take a screenshot of the "Unexpected logout" dialog so that we can investigate this... See more

Liked

0 replies

Hide branch