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In this group, we will talk about Infopathy Android and iOS app.

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Anton SF

about 2 years ago

Hello Everyone! Thank you for participating in the testing of our app. Here are the instructions for installation and usage:

Installation Instructions for iOS Users:

Follow this link: https://testflight.apple.com/join/y9KKvTDz
Install the TestFlight app, which enables you to install the beta version of the Infopathy app. If you asked for the code, please use this one: y9KKvTDz
If you are not able to enter that code, please follow this link https://testflight.apple.com/join/y9KKvTDz

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Lisa Horne

Jan 22, 2026

I am new here and would like to try this. I got the testflight app but i cant type in that code. the first two digits wont even type into the area. The y9 wont type in bit the rest does???? it says its the worng code. any ideas on what I can do. Running it on my iphone IOS

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Anton SF

Jan 23, 2026

Author

Lisa Horne, insetad of the code, please following this link again https://testflight.apple.com/join/y9KKvTDz and it should open TestFlight and show “Join”/“Install” directly. This often fixes code/redeem issues.

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Lisa Horne

Jan 24, 2026

Anton SF thank you - that worked.

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Jirapa Chung

Jul 31, 2024

Hi Anton,
I got your app testing. When I tried to download it on Google Play or use the public version,
it just showed the black screen, nothing happened. My phone is Samsung Galaxy Note 20Ultra.
Please advise.

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Josef Pieringer

Jan 16, 2025

App not available for this account
Your account hasn't yet been invited to participate in this app's internal testing program.

josef.pieringer@aon.at

Danke !

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Maritza Lue

over 1 year ago

I like that the app has a category for the music that I "like" for Daniel's audible. It makes it eaier to look for the music that I want
However, I noticed that in the browser, once I go to Daniel's audibles, there's no category with the "like" music

Can you make it for the browser version?
Thanks!

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Anton SF

Oct 17, 2024

Maritza Lue, do you mean you created your own collection and added songs to that collection? If so, you can access you own collections on the website by going to Liked tab and selecting your collection.

Screen Shot 2024-10-16 at 11.56.34 PM.png 96 KB

Or do you mean something else? Thank you!

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Maritza Lue

over 1 year ago

Can I ask why is it that when I create a new complex and try to add Liver poconeol to my new complex, it doesn't show. I can't choose it Liver Poconeol Complex

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Nes | QA Analyst

Oct 09, 2024

Hello Maritza Lue! Currently, we can't add an existing complex to a new one. You may either:
- add it to your collections or
- add the ICs within that complex to your new complex or
- copy & modify that complex to edit details and add/remove ICs.

I hope this helps!

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Heather

over 1 year ago

I have the original Glo pad and it's not working. Actually have two and both are fully charged but not working. I can log into my account and choose a complex but it won't transfer. Any ideas?

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Anton SF

Oct 08, 2024

Heather , please try also restarting your phone or try different phone or laptop. After transfer is started please make sure the audio volume is set to a maximum level.

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Nes | QA Analyst

Oct 07, 2024

Hello! Is it working if you use the Infopathy website? May I also know what complex are you trying to transfer? Thank you.

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