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In this group, we will talk about Infopathy Android and iOS app.

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Anton SF
over 2 years ago
Hello Everyone! Thank you for participating in the testing of our app. Here are the instructions for installation and usage:

Installation Instructions for iOS Users:
  1. Follow this link: https://testflight.apple.com/join/y9KKvTDz
  2. Install the TestFlight app, which enables you to install the beta version of the Infopathy app. If you asked for the code, please use this one: y9KKvTDz
    If you are not able to enter that code, please follow this link https://testflight.apple.com/join/y9KKvTDz
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May 10, 2026
Hi, I have downloaded Test FLight but when I try to enter the code it won't let me type in the box - with the y or 9, if I enter K it lets me.  The link shared in the post above goes to a general TestFLight information page. Is there a specific Infopathy redeem link that we need please? 
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May 14, 2026
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Julie-Anne Heart, please try to follow this link again instead of the code https://testflight.apple.com/join/y9KKvTDz
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Jul 31, 2024
Hi Anton,
I got your app testing. When I tried to download it on Google Play or use the public version, 
it just showed the black screen, nothing happened. My phone is Samsung Galaxy Note 20Ultra.
Please advise.
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JP
Jan 16, 2025

App not available for this account
Your account hasn't yet been invited to participate in this app's internal testing program.

josef.pieringer@aon.at 

Danke !
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Monica Fra Ale Luca
over 1 year ago
Hi, when I try to open the app I get the message that Infopathy beta has expired. What can I do? Thanks
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N|
Jan 29, 2025
Hello, can you send a screenshot of the message? Have you used the app before or you're trying to install it for the first time? Here are installation instructions for reference if it's the first time: https://www.infopathy.com/en/communities?cls=c&id=5&post_id=10272
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Jan 29, 2025
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Nes | QA Analyst Hi, the app is already installed. Here is the screenshot of the message if I click on the icon. Thanks
image.jpeg
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N|
Jan 29, 2025
Monica Fra Ale Lucaย thank you for the reply! We're working on this and will deploy a new version as soon as possible.ย 
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N|
Jan 30, 2025
Hello Monica Fra Ale Luca! Can you try downloading and installing the latest app version? We've checked the current version and it should be working. The version that expired was v0.12.0 and the working version currently in the TestFlight app is v0.13.0. Here are the installation instructions and links:

Installation Instructions for iOS Users:
  1. Follow this link: https://testflight.apple.com/join/y9KKvTDz
  2. Install the TestFlight app, which enables you to install the beta... See more
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Jennifer Duffy Russell
over 1 year ago
Nes, I'm unable to attach a screenshot to original thread. I am trying to log into the app.
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N|
Jan 17, 2025
Please disregard my previous comment. I'm glad the app is already working on your end. Thank you!
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N|
Jan 17, 2025
Helloย Jennifer Duffy Russell ย , we've already received the screenshots; thank you! We're currently investigating this issue and will get back to you as soon as possible. If you can send more details, like a video, we'll greatly appreciate it. Sending chat messages should be on the Infopathy website at the top-right corner beside the notifications.
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Jennifer Duffy Russell
over 1 year ago
It says the app is not available to my account. Please add my email so I can download the Android App.  Duffynurse@gmail.com  โฃ๏ธ
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Jan 15, 2025
Jennifer Duffy Russell , we added your email, please try again, thank you! :)
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JD
Jan 15, 2025
Author
Anton SF Hello. I was able to download the app,ย  but I get the following error code:ย 
undefined: Token is invalid. rftok: undefined.ย 
I took a screenshot as advised but there no place to attach it here (and I can't log in to the app). Thank you so much for letting me be part of this!
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N|
Jan 16, 2025
Jennifer Duffy Russell Hello! Can you send the screenshot by replying to my chat so we can investigate this? Thank you
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JD
Jan 16, 2025
Author
Nes | QA Analystย  there is no share button on this reply thread for me.ย 
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JD
Jan 15, 2025
Author
Anton SFย When I try to start a transfer, a screen pops up and says to log in first. When I hit that log in button, nothing happens. It's frozen. Thx
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N|
Jan 16, 2025
Jennifer Duffy Russell ย Can you also send a screen recording/video of this?
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JD
Jan 16, 2025
Author
Nes | QA Analyst There is no button to share screenshots/attachmentsย  on this thread. I tried this morning and get the same error in the beta app.ย  It does not allow me to log in.ย  Do you have an email I can share screenshots to?
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Jan 17, 2025
Jennifer Duffy Russell , we received screenshots, thank you!
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