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Kathy Seal

about 1 year ago

Anton, My Glowing IC Pad won’t connect to Bluetooth or hold a charge.My Health care person said that it needs to be replaced. She said that I need this immediately ! Please address this issue because I’ paying a monthly fee for something that doesn’t work. Thank you. Kathy

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Anton SF

Aug 27, 2024

Hi Kathy, it is possible that you have turned off the Bluetooth on the IC Pad.

You can also watch this short video to learn on how to turn it back on: https://vimeo.com/944217062?share=copy

Or follow these steps:

1. Turn on the IC Pad

2. Press and hold the button for about 10 seconds. (keep holding even when the white light goes off).

3. After 10 seconds the indicator light will... See more

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Aug 27, 2024

Anton SF Thank you Anton. This fixed my problem. Very much appreciated.

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Anton SF

Aug 28, 2024

NL, thank you!

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Kathy Seal

Aug 27, 2024

Author

Anton SF Have tried that. It doesn’t work ! Please replace this.

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Kathy Seal

Aug 27, 2024

Author

My healthcare provider tried it and she said that you are reputable and will replace it.

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Anton SF

Aug 28, 2024

Kathy Seal, we will email shipping instructions.

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Aug 26, 2024

Hello. I’m having the same problem. My IC Glowpad 3 will not hold a charge or connect to Bluetooth.

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송

송태인 wrote a comment to Mitochondrial Energy Support

over 1 year ago

Thank you for your hard work.
It's helping me a lot
I would like to know what frequency this IC is configured for
If possible, please let me know.

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Anton SF

Aug 21, 2024

송태인 , thank you very much for sharing your experience! This IC is not particular frequency but it is recorded from carnosine, l-taurine, benfotiamine, R-lipoic acid, pyrroloquinoline quinone (PQQ), and pyridoxal 5'-phosphate.

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송

송태인

Aug 26, 2024

Author

Anton SF Thank you for your reply.
What I want to know is, can you help me with what is the frequency HZ that this IC is configured at?

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Anton SF

Aug 27, 2024

송태인, this IC has wide spectrum (frequencies from 0 to 20kHz), not just particular frequency, as it was recorded from actual substances. Only for PEMF ICs we use particular set of frequencies.

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Lucinda dePaulis

about 1 year ago

How do you completely delete a created complex

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Anton SF

Aug 27, 2024

Lucinda dePaulis, Please follow this steps:

Go to the Created tab.
Locate the complex you want to delete.
Click on the three dots (at the bottom right) next to the complex.
Select "Delete" from the dropdown menu.

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