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Hi Heather, please try to restart your phone or computer, maybe something with an audio setting. You can also try another phone or computer. You need to connect IC Pad with an audio cable and during transfer, there should be no sound coming from your phone or computer. Please let us know if that helped. Thank you!
Ciao Heather, prova a riavviare il telefono o il computer, magari qualcosa con un'impostazione audio. Puoi anche provare con un altro telefono o computer. ร necessario collegare l'IC Pad con un cavo audio e durante il trasferimento non dovrebbe provenire alcun suono dal telefono o dal computer. Per favore, facci sapere se รจ stato d'aiuto. Grazie!