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In this group, we will talk about Infopathy Android and iOS app.

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Anton SF
over 2 years ago
Hello Everyone! Thank you for participating in the testing of our app. Here are the instructions for installation and usage:

Installation Instructions for iOS Users (edited):
1. Please search "Infopathy" in the App Store or try getting here: https://apps.apple.com/us/app/infopathy/id1610966428

Installation Instructions for Android Users .
  1. Use this link: https://play.google.com/store/apps/details?id=com.ashnutech.infopathy.app and follow the provided Google instructions for app installation.
  2. You may need to activate Development Mode on your Android device. For... See more
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May 10, 2026
Hi, I have downloaded Test FLight but when I try to enter the code it won't let me type in the box - with the y or 9, if I enter K it lets me.  The link shared in the post above goes to a general TestFLight information page. Is there a specific Infopathy redeem link that we need please? 
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May 14, 2026
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Julie-Anne Heart, please try to follow this link again instead of the code https://testflight.apple.com/join/y9KKvTDz
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Jul 31, 2024
Hi Anton,
I got your app testing. When I tried to download it on Google Play or use the public version, 
it just showed the black screen, nothing happened. My phone is Samsung Galaxy Note 20Ultra.
Please advise.
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JP
Jan 16, 2025

App not available for this account
Your account hasn't yet been invited to participate in this app's internal testing program.

josef.pieringer@aon.at 

Danke !
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Susanne Schwarzer
10 months ago
Unfortunately, my app has stopped working...a shame, because it was running very stable before... The message came: "Your subscription has expired"...
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Sep 07, 2025
Susanne Schwarzer, you probably need to reinstall it and it should be working again. Soon we will have "long lasting app" :)
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Amanda Youngblood
10 months ago
App is working great so far! Would LOVE to see the ability to start or create remote sessions added soon. That's SUCH a fantastic ability /. Thanks for making it!
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S
Sep 04, 2025
this is only for apple products?

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Sep 05, 2025
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Suzanna I use an iPhone, yes.
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Isabelle
11 months ago
Hello Anton,
I have been having connection difficulties for some time with my Infopathy application on my iPhone 16.
The following messages are displayed:
โ€œThe technicians are temporarily performing maintenance.โ€
โ€œIt looks like your device is not connected.โ€
I have re-downloaded the app several times but the problem keeps recurring.
Thank you for your help
Isabelle
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N|
Aug 06, 2025
Hi! Can you send a screenshot of the error message and can you describe what was happening/what you were doing in the app before the error?  Thank you!
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Aug 06, 2025
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Hello, I don't remember doing anything in particular; I used the application once or twice and then one of the messages appeared... exiting and then returning to the application didn't change anything, I had to delete it and then re-download it.
Nes | QA Analyst
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N|
Aug 11, 2025
Hello Isabelle ! We're working on a fix for this that should be available in a day or two. In the meantime, you can "clear data" for the app, but unfortunately, this will log you out and remove all your downloaded ICs.
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AZ
Aug 14, 2025
Nes | QA Analyst I'm having what looks like a similar error. The same thing happened about two months ago. Every time I try to use the app (on a Pixel 9a phone), it asks me to log in, and when I try to log in, it tells me I'm not connected to the internet, which is false. This has been happening for several days now. See the screenshot:
image.png
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N|
Aug 15, 2025
Hello Alexander Zubatov, we're working on a fix for this. Its already fixed in ios but we'll inform you as soon as it's fixed in android as well. Thank you!
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AZ
Aug 15, 2025
Nes | QA Analystย The app update today seems to have resolved the issue for Android. Thanks.
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N|
Aug 15, 2025
Hi! The fix for this was deployed yesterday for ios. There shouldn't be any offline errors now. If there are any, please inform us again. Thank you!
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