Infopathy

Frequently Asked Questions

Anton SF
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Frequently Asked Questions
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Nov 06, 2025
Hi there! Is there a video that walks through the schedule feature? I’m curious to see if there’s a way to put an end date for the scheduled frequencies. 
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KO
Nov 05, 2025
Hi, I have the same membership that allowed me to play from my phone. Now when I click it’s only allowing me to transfer to one of your devices. Has something changed? Thanks 
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IK
Nov 04, 2025
Hi Anton,
My device does not stay connected to my iPhone blue tooth.  What should I do.  It also does not let me use it when charging.
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CA
Nov 03, 2025
Hi Anton, my IC Glow pad is not consistently charging or staying on or connected while I am using the pad. I checked the pad connectivity by charging on three different charging cords but had the same results, it shows that it is charging then light goes out all with... See more
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MK
Nov 03, 2025
Where can I find my invoice?
I'm overwhelmed by the IC Pad!
To which address can I return it? I threw away my box. I think it was delivered from Germany to Austria!
No response from support!

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TB
Nov 03, 2025
Can i store imprinted water in copper bottles?
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AK
Oct 31, 2025
Dear Anton!
I received my IC Pad yesterday, thank you!
I watched the instructional video and the faq question and answer section, but I can't turn off the bluetooth. No matter how I do it according to the instructions, I still see it on bluetooth connections list on my phone... See more
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Rv
Oct 27, 2025
Should I use sound with the IC Pad or is the blue light sufficient in Bluetooth mode to ensure the transfer?
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JJ
Oct 25, 2025
Phiten titanium power tape disks and want to imprint them with IC's - are there any contraindications for this?

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A
Oct 24, 2025
Using Method 1, can you imprint 2 different complexes in separate containers and put them in the same container and drink them throughout the day?
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Cd
Oct 24, 2025
My icpad arrived today.  I renewed my membership. My phone will not connect to the glowpad.  It will connect to media audio but not the the glow pad
 Have tried all the trouble shooting 
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DS
Oct 20, 2025
My info pad is not working and asking me to upgrade to premium which I already have
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