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In this group, we will talk about Infopathy Android and iOS app.
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Anton SF
almost 2 years ago
Hello Everyone! Thank you for participating in the testing of our app. Here are the instructions for installation and usage:

Installation Instructions for iOS Users:
  1. Follow this link: https://testflight.apple.com/join/y9KKvTDz
  2. Install the TestFlight app, which enables you to install the beta version of the Infopathy app. If you asked for the... See more
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KB
Jun 07, 2025
No, a Samsung pad and a Samsung galaxy
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Jun 10, 2025
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Katrin Bonewitz , sorry we can't added androind users at the moment. Hopefully in about 2 months we have app available in the stores. ย 
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KB
Aug 28, 2025
Anton SF Good day, I would be happy to have access, the two months are up, right?
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MV
Aug 28, 2025
Katrin Bonewitz  same if its possible!
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Aug 29, 2025
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Michele Vale , please see app for android here:ย https://play.google.com/store/apps/details?id=com.ashnutech.infopathy.app
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MV
Aug 29, 2025
Anton SFย thanks. It's not recognising my email address (forgot password!) And I don't want to set up a new account. Thanksย 
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Sep 01, 2025
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Michele Vale , please try clicking "forgot my passwrord" and then creating new password (no need to create new account). If still not working, please let me know, we will reset password from our side.ย 
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Aug 29, 2025
Author
Katrin Bonewitz , yes, please try installing it here:ย https://play.google.com/store/apps/details?id=com.ashnutech.infopathy.app
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Jul 31, 2024
Hi Anton,
I got your app testing. When I tried to download it on Google Play or use the public version, 
it just showed the black screen, nothing happened. My phone is Samsung Galaxy Note 20Ultra.
Please advise.
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JP
Jan 16, 2025

App not available for this account
Your account hasn't yet been invited to participate in this app's internal testing program.

josef.pieringer@aon.at 

Danke !
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JD
Jennifer Duffy Russell
10 months ago
Nes, I'm unable to attach a screenshot to original thread. I am trying to log into the app.
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N|
Jan 17, 2025
Please disregard my previous comment. I'm glad the app is already working on your end. Thank you!
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N|
Jan 17, 2025
Helloย Jennifer Duffy Russell ย , we've already received the screenshots; thank you! We're currently investigating this issue and will get back to you as soon as possible. If you can send more details, like a video, we'll greatly appreciate it. Sending chat messages should be on the Infopathy website at... See more
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Jennifer Duffy Russell
10 months ago
It says the app is not available to my account. Please add my email so I can download the Android App.  Duffynurse@gmail.com  โฃ๏ธ
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Jan 15, 2025
Jennifer Duffy Russell , we added your email, please try again, thank you! :)
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JD
Jan 15, 2025
Author
Anton SF Hello. I was able to download the app,ย  but I get the following error code:ย 
undefined: Token is invalid. rftok: undefined.ย 
I took a screenshot as advised but there no place to attach it here (and I can't log in to the app). Thank you so much for... See more
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N|
Jan 16, 2025
Jennifer Duffy Russell Hello! Can you send the screenshot by replying to my chat so we can investigate this? Thank you
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JD
Jan 16, 2025
Author
Nes | QA Analystย  there is no share button on this reply thread for me.ย 
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JD
Jan 15, 2025
Author
Anton SFย When I try to start a transfer, a screen pops up and says to log in first. When I hit that log in button, nothing happens. It's frozen. Thx
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N|
Jan 16, 2025
Jennifer Duffy Russell ย Can you also send a screen recording/video of this?
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JD
Jan 16, 2025
Author
Nes | QA Analyst There is no button to share screenshots/attachmentsย  on this thread. I tried this morning and get the same error in the beta app.ย  It does not allow me to log in.ย  Do you have an email I can share screenshots to?
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Jan 17, 2025
Jennifer Duffy Russell , we received screenshots, thank you!
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latisha washington
10 months ago
Hello, I've tried to download app on an android phone and it states that the app is not available for this account. Please add healinghands2289@gmail.com
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Jan 14, 2025
latisha washington, please try again, we added your email. Thank you!
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