Frequently Asked Questions

Anton SF
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Frequently Asked Questions
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D
Jun 22, 2026
Hi anton I have a venous lake on my lip and want to reduce the appearance what IC can you recommend. Thank ๐Ÿ™ you for your time 
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CL
Jun 22, 2026
Hi, Anton, I have some extremely expensive medications for my dog that I would like to get imprinted. Is it possible to bring these to you (Iโ€™m in the north GTA) so you could imprint them and I can retain these for dispensing? Or is there a way to get these back through return mail? 
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SH
Jun 20, 2026
I don't have remote listed on the left side of my home pace or ic's and complexes page.  Where do I find that?  
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PA
Jun 19, 2026
What's the number for customer service

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CV
Jun 13, 2026
I was asked to update my infopathy on the phone and I did and now I can't use it. When I hit transfer I just get all lines going very fast and no lights on my pad. What should I do?
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MG
Jun 13, 2026
I have been drinking distilled water for years but since I started with the Infopathy I have added a pinch of sea salt , unfortunately have found  that my salt level are rising โ€ฆ CAN I SUBSTITUTE a product from TRACE,    trace minerals drops in place of salt.
Iit is recommended to take 16-20 drops ,daily would you recommend 4-5 drops in each of the 3 bottles  of water ?
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Mr
Jun 11, 2026
question pls and whether it would affect the amplifier and therefore the effectiveness of the icโ€™s/freqs:

I tested my plug outlet at home with a special grounding plug meter reader and it came back normal. When i plugged an extender multi plug to the wall outlet and tested those plugs it came back as reverse. Thanks.
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DL
Jun 09, 2026
Hi,
Can you use tap imprint using tap water?

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C
Jun 07, 2026
Hello! My ic pad stays lit up blue whenever I charge it. It definitely seems broken. Is there any kind of fix for this? Thank you kindly.
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S
Jun 03, 2026
Hi Anton,
When imprinting water, generally how many repeats is recommended?
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L
Lyn
Jun 02, 2026
The lights on my Glowing IC Pad 3 turn on, then immediately turn off. This happens in all three modes. Is my unit defective, or is there a way to remedy this?
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P
Jun 02, 2026
My IC pad is turning on connecting to my Bluetooth however the lights are not working on the unit
As far as I know nothing has happened to the unit
Is the influence still working?
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