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Iris Rothenberg wrote a comment to Lower Back Pain

about 2 years ago

Sacroiliac Joint and Nerve Pain gone. Hopefully says away.

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iustina

about 2 years ago

I was just introduced to infopathy and before I purchase the tech and subscription I thought I would find out some particulars, however, the website has no answers to my questions. If someone from customer support could / please answer these questions:
1. The USB cable that comes with the IC Hummer is type C or another type and does the glowing pad use the same cable?
2. Is the... See more

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Anton SF

Oct 04, 2023

Hi iustina, thank you for your questions!

1. IC Hummer has USB-C charging cable, but when using ICs, you need to connect to your phone/laptop via Bluetooth. Glowing IC Pad has micro-USB charging cable and connects to your phone/laptop via an audio cable (AUX).
2. Batteries are not replaceable, battery manufacturer specifies that the battery is good for around 500 recharges.
3. For IC Hummer 1-3 hours. Depends on IC... See more

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iustina

Oct 05, 2023

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Anton SF thank you for answering my questions so promptly, Anton!

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Svetlana

about 2 years ago

Dear Anton! My Glowing IC Pad is only 2 months old but it has stopped working. Most likely there is a problem with charging; when connected, the yellow light lights up for 1-2 seconds and immediately goes out. What should I do?

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Anton SF

Oct 03, 2023

Hi Svetlana, if the yellow light goes off after a few seconds, it is probably because the battery is fully charged.

If it does not glow during the transfer, please try the following:

1) Make sure the audio volume on your computer or phone is set to maximum level after you start the transfer.

2) Restart your computer or phone. Try a different phone or computer.

3) Replace the Audio... See more

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