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Angelika Pfeifer

about 2 years ago

Help!! I currently need my ic pad several times a day and also leave a program running all night. It had no contact with water and never fell down. Cables are also ideal. Now it's loading but it doesn't light up when the programs are activated.

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Angelika Pfeifer

Oct 31, 2023

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Thank you, Anton!

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Angelika Pfeifer

Oct 30, 2023

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I'll try, thanks! Please I should know which charging cable I need exactly. I need a longer cable. Do you have a link please?

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Anton SF

Oct 30, 2023

Hi Angelika, please try to restart your phone or laptop. Also please check if audio volume is set to maximum level after starting a transfer. And just in case, please charge IC Pad until yellow light goes off.

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Veronica Fabbri

about 2 years ago

Does anyone know how to go about learning how to use these frequencies properly? Is there a course that will teach how to be certified to use this product? I appreciate any guidance. TIA

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Anton SF

Oct 27, 2023

Hi Veronica, I would recommend to watch Getting Started, FAQ and other webinars found here: https://www.infopathy.com/en/products scroll down

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Veronica Fabbri

Oct 30, 2023

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Anton SF Thank you!

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Darryl Roberts wrote a comment to Frequently Asked Questions

about 2 years ago

If I use the glow pad for 20 or 30 seconds will i get any sort of imprint? I ask this because I use my Glow Pad as my main device now for imprinting. When I imprint some other things they normally imprint in only a few seconds. Trying to decide if this magnet / light technology itself needs a full 2 minutes for any imprinting to take place.

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Anton SF

Oct 30, 2023

Darryl Roberts, longer exposure time will create stronger imprint. 2 minutes is minimum recommended for Glowing IC Pad. Some people who are more sensitive imprint for a shorter time. You can try imprinting for shorter times and see how this works for you.

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