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Birgit wrote a comment to Frequently Asked Questions
over 4 years ago
Hi Anton, something seems to be wrong with my new IC Glow Pad. I used it for two days, everything was fine. But now, there is no blue light during transfer. Battery seems to be full, because when I charge it, the yellow light turns on, but then after about 1 minute, it turns off. But, it won't glow when I start a transfer (the volume is all the way... See more
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May 20, 2021
Hi Birgit, we will send you an email with troubleshooting questions. Thank you!
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Jun 11, 2021
Anton Sheikh-Fedorenko, Hi Anton I am having exactly the same problem. My glow pad was working perfectly yesterday, i charged it overnight and now when i plug it in there is no response at all.? when I plug it in to charge the yellow light comes on momentarily and then goes off, also I have never been able to get the glow pad to work when it is plugged into... See more
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Jun 12, 2021
Hi Mary, thank you for your message! please try the following steps: 1) Connect IC Pad to your laptop or smartphone. 2) Start transfer. 3) Make sure audio volume is set to maximum. This helped Birgit.
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PQ
Jul 08, 2023
Anton SFย 
Hi Anton, I have the same problem described by Brigit. My glow pad is charged. Volume is at maximum and I have powered off and restarted my iPad. Still no light on transfer. My glow pad is new andย  it worked for 2 days.ย 
Thank you and regards, P Quist
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Jul 09, 2023
P Quist, we sent you email. Thank you!
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Diana
over 2 years ago
Hi, I've tried to find an answer so I apologize if it's been answered before.  If I imprint a glass jug of water with Plant Boost, can I then imprint it with another non-plant related IC safely?  How long would the IC remain in the glass if it does, Thank you
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Jun 10, 2023
Sorry, I forget to reply about the time - when you imprint previously imprinted glass it will partially override the previous imprint, so the last imprint will be stronger. To completely clear glass from Imprint you can wash it in hot water. 
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Jul 05, 2023
Anton SFย Does this mean the imprint remains in the glass for certain amount of time and affects the water when it is being refilled ? That would mean I have to make sure to wash the jug in hot water ย before using it again .ย 
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Jul 05, 2023
Iris Kautter, yes, if you want to completely clean the jug from previous imprints, you need to wash it in hot water.ย 
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Jul 07, 2023
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Anton SF that's great to know Anton.ย  Thank you for the clarification
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Jun 10, 2023
Hi Diana, yes, you can reuse the jug to imprint water for yourself after. 
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Mirek
over 2 years ago
ย The 4th phase of water or exclusive zone is the phase of water that can transmit and store information. Is it possible to use your method to program the water and transmit diverse information to the human body? I mean, is it possible to make water into a hard disk and store the information contained in the water in the human body?ย 

I would also like to ask if you... See more
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