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Jamra Soares

12 months ago

Hello, I would appreciate help. I'm a newby. I can't get the bluetooth to pick up on my MacBook Air as well as my iphone. I've restarted both but still not recognizing the IC pad. If there is a particular video, I'd like to know which one to watch. In gratitude

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Jamra Soares

Nov 19, 2024

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In addition, I've watched the videos on how to get started. I can use the cord. Once I was able to connect bluetooth to my computer, now I can't. I've never been able to connect to my phone.

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Anton SF

Nov 20, 2024

Jamra Soares, you may have turned off the Bluetooth on the IC Pad.

You can watch this short video to learn on how to turn it back on: https://vimeo.com/944217062?share=copy

Or follow these steps:

1. Turn on the IC Pad

2. Press and hold the button for about 10 seconds. (keep holding even when the white light goes off).

3. After 10 seconds the indicator light will flash red. You... See more

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J Mack

12 months ago

Hi, s anyone else had a problem with using the new IC pad? I can't seem to get it to work . It is fully charged and I can press the start button to flip through the light options but there is no light function if I try and transfer to water. Either thru the phone or laptop. Volume is on full.
My old icpad works fine.
Help would be... See more

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Anton SF

Nov 20, 2024

J Mack, can you please try using Bluetooth connection instead of audio cable connection. Also, just in case, please try using different audio cable (same you use for old GlowPad).

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Cat

12 months ago

Hi! Technical question : how do I use two hummers at once? They both want to get on the same channel. Thx!

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Anton SF

Nov 20, 2024

Cat, by default if you turn on 2 IC Hummers they will pair to each other so they will emit same IC. If you want to connect 2 IC Hummers to different phone at the same time. You need to connect first IC Hummer first to first phone. Then take second IC Hummer to a different room (best be away around 30ft (10meters)) and pair it to second phone.

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