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Helen Pryor napisał komentarz do Frequently Asked Questions
około 5 lat temu
Hi there. I have just purchased the pad and 2 hummers. Can my husband and I log in at the same time and use a hummer each?
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08 Maj 2021
Hi Helen, yes, that should be possible. From time to time you may be asked to log in again to your account on a second device.
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Chiara napisał komentarz do Frequently Asked Questions
około 5 lat temu
Good morning, I just received my new glow pad, but am having trouble transferring. When I charge it, the yellow light turns on, but then after about 1 minute, it turns off. But, it won't glow when I start a transfer (the volume is all the way up on my laptop), what am I doing wrong? Thank you for any guidance, Chiara
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07 Maj 2021
Hi Chiara, Please watch a short video on how to set up Glowing IC Pad at "how to use Glowing IC Pad page". If the yellow light goes off in 1 minute then IC Pad is fully charged. To transfer ICs you need to connect IC Pad to your smartphone or laptop with an audio cable. During the transfer, you should not hear sound coming from your smartphone or laptop if using the Glowing IC Pad.
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Nab napisał komentarz do Ibuprofen
ponad 5 lat temu
question does the glass of water needs to cover the entir surface area of the IC PAD
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07 Maj 2021
Hi Nab, it is not necessary to cover the whole area of the IC Pad, you can place your glass in the center of the IC Pad.
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