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Ee Chiang Wee wrote a comment to Frequently Asked Questions
over 4 years ago
Question on the Glowing IC PAD, is the transmitter located at where the blue light location (total 7 points) ? If yes, I assume I should pick a glass bottle that is as close as possible in diameter as the size of the Glowing IC PAD?
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Aug 13, 2021
Hi Ee Chiang Wee, a more intense field is generated in the center of the IC Pad. It is not necessary to have a bottle that fully covers the surface of the IC Pad, even a tincture of 2oz (30mL) is okay.
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Dali wrote a comment to Happy Water
over 4 years ago
This is amazing and I feel happiness all day
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Aug 11, 2021
Hi Dali, thank you very much for your feedback! :)
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Holly Hallberg wrote a comment to Frequently Asked Questions
over 4 years ago
my glow IC pad is no longer working, I've tried to charge it, but the light no longer goes on. I haven't dropped it, or got it wet. Any suggestions?
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Aug 11, 2021
Holly Hallberg, when you plug it into a charger - there is no yellow light? If so, please try another charging cable or clean USB port of IC Pad with alcohol and move there around with a small needle. If you don't have blue lights during transfer please check that audio volume is set to the maximum during the transfer, also please try to get a replacement audio cable (it can be found on Amazon, called "3.5 mm Aux cable").
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