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Jenn H

6 months ago

Hi there,
I am having trouble with the “Schedule (Beta). I enter all the info to schedule IC’s and when I check it has changed the info I inputted to begin with. Ie the time zone, the repetition etc. ??? Not sure if there is a glitch??

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Isabelle

Jul 22, 2026

Good morning,
How to plan remote care?
Is it possible to plan a program that would repeat itself?
For example, "happy water" with 3 readings in a row, 4 times a day.
THANKS !

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Anton SF

Jul 24, 2026

Isabelle , yes, you can schedule remote treatmetments. Set 3 repeats (but we actually suggest at least 6 repeats (12 minutes for Imprint ICs for remote treatments) and run it 4 times a day.

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Isabelle

Jul 24, 2026

Anton SF

Sorry, I wasn't clear enough in my question:

Is it possible to automatically schedule one or more treatments remotely, by
For example, every day or every other day, without having to restart them manually each time?

If so, could you please tell me the procedure to follow to set up this automatic programming?

Thank you in advance for your help.

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Anton SF

Jul 25, 2026

Isabelle , yes, you can do that with the Scheduling feature. Easiest is to install our app (but on the website you can also do it, please click on Schedule (beta) above the Start button). Please see here how to install the app: https://www.infopathy.com/en/communities?cls=c&id=6&post_id=51673

If you have any questions, please, let me know.

Thank you!

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Jenn H

Jan 25, 2026

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I went back and adjusted them which worked I think?

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Chris

11 days ago

Hello, I'm new here, but I urgently need something for my daughter:

Is there anything like this for Grandpa's genetic defect, specifically faded optic nerves? Or where could I find something like that? Or what can help stabilize the condition as much as possible and prevent it from worsening?
Thank you so much for your help!
Christa

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Chris

Jul 22, 2026

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Hello again, I dropped the device about 30 cm and now it's not lighting up anymore… is there anything I can do? Can I still use it? Is there a way to restart it?

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Infopathy Team

Jul 24, 2026

Chris, is there white indicator light when you turn on the device? If yes, but device does not glow during the transfer, please try these steps: https://www.infopathy.com/troubleshoot

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Chris

Jul 24, 2026

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Infopathy Team Is it correct that only the blue lights are illuminated during the 20-second test? Lights are now appearing, but I think more lights were illuminated at the beginning… Is there a video I could compare the recording to?

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Anton SF

Jul 25, 2026

Chris, you can start test and click on side button one time to switch light modes. You can see tutorial videos here: https://www.infopathy.com/en/tutorials/devices?show=glowing3&source=web

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Infopathy Team

Jul 19, 2026

Chris, welcome to Infopathy.

we are sorry to hear about your daughter's condition.

While there isn't an IC specifically for the OPA1 gene mutation, you may wish to consider supportive ICs such as:

• Healing the Optic Nerve – to help support the health of the optic nerve.

• Mitochondrial Booster or Mitochondrial Energy Support – since OPA1-related conditions involve mitochondrial dysfunction, these may provide additional support for cellular... See more

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Waltraud prellinger wrote a comment to Germanium Boost

5 days ago

Wonderfully fast help, regularly supported

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