Frequently Asked Questions

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Frequently Asked Questions
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KS
Aug 09, 2026
my glow pad is not working  it is fully charged   the sound is up the whole way but it is not doing anything when the imprinting is happening which isn't happening 
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AL
Aug 08, 2026
Hello, I am trying to reestablish my password in my celphone, but it does not recognize my email. 

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C
Aug 02, 2026
Sorry it did deleted the whole just the one I wanted to
 
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Tom
Jul 30, 2026
Good morning,

Can we mix different infoceuticals for stress, vitality, vitamins, and oxidative stress treatment, or not?
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Jul 29, 2026
Does the calendar work with the Remote Treatments I am trying to setup a schedule and its not working.
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p
Jul 28, 2026
Hello Infopathy Support,
I'm experiencing an issue with the Infopathy app.
The app is not working properly. I have already uninstalled and reinstalled it, but the problem persists. As soon as I enter my username and password, I'm redirected back to the login screen instead of being logged into my account.
At the moment, I need to charge my ICs using the web version, as I'm unable to use the... See more
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Jul 28, 2026
i am planning to take IC water and patches on a trip , do i need to protect them from going thru there scanners? or in the air?

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E
Jul 26, 2026
I no longer see the Hummer IC in the tools section, is it no longer available?
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Jul 25, 2026
Is there a PEMF for hyperhydrosis? Or what could I use to help with excessive sweating for hands, feet, armpits etc? 
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Jul 21, 2026
If I buy a second ic glow pad, do I need a second subscription? 
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ES
Jul 21, 2026
How do I transfer a Suggested  to a Created or Like?
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VM
Jul 19, 2026
Hello 
I have cancelled my membership today July 19 2026 and would like a confirmation number or email stating i will not be billed in future thankyou
I purchased a year membership in May 2026 and want verification i will not automatically be billed again in May 2027. Vera McCluskey 
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