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App Testing

In this group, we will talk about Infopathy Android and iOS app.

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Anton SF

over 2 years ago

Hello Everyone! Thank you for participating in the testing of our app. Here are the instructions for installation and usage:

Installation Instructions for iOS Users (edited):
1. Please search "Infopathy" in the App Store or try getting here: https://apps.apple.com/us/app/infopathy/id1610966428

Installation Instructions for Android Users .

Use this link: https://play.google.com/store/apps/details?id=com.ashnutech.infopathy.app and follow the provided Google instructions for app installation.
You may need to activate Development Mode on your Android device. For... See more

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Borut Krašna

Jul 08, 2026

I have a fear of heights, which is accompanied by symptoms such as dizziness and weak knees and is called acrophobia.
Which medications do you recommend?

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Infopathy Team

Jul 10, 2026

Borut Krašna , for acrophobia (fear of heights), we suggest to focus on supporting both the emotional response and the physical symptoms that can accompany it.

You may wish to consider:

• Fear – to help support the emotional response associated with fear and phobias.

• Calm Again – to promote a greater sense of calm and help reduce anxious feelings that may arise in triggering situations.

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Jirapa Chung

Jul 31, 2024

Hi Anton,
I got your app testing. When I tried to download it on Google Play or use the public version,
it just showed the black screen, nothing happened. My phone is Samsung Galaxy Note 20Ultra.
Please advise.

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Josef Pieringer

Jan 16, 2025

App not available for this account
Your account hasn't yet been invited to participate in this app's internal testing program.

josef.pieringer@aon.at

Danke !

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Marlies Zoll

3 days ago

I just downloaded the app on my iPad and it does not recognise my email address. Thought my password word was wrong but when I wanted to reset it it told me that my email is not found. Me email is Beyond_horizons_online@proton.me

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Nes | QA Analyst

Jul 12, 2026

Hi! Can you try uninstalling the app and then installing it again from the App store?

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Anton SF

Jul 11, 2026

Marlies Zoll, please let us know if you are using Android or iPhone? Thank you!

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Elaine

4 days ago

Hello. My downloaded ICs no longer work using my Samsung Tablet with the Glow Pad. Actually, I have gotten one to work (Zopiclone). I used to be able to use them. Since they stopped working, I have uninstalled and reinstalled the app multiple times, restarted my device multiple times and it's now in Developer mode. Can you please help?

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Nes | QA Analyst

Jul 11, 2026

Hi! May I know if there’s an error message that appears when you play the downloaded ICs? And in which ic do you encounter this error? We’re investigating this and more details will be very helpful. Thank you!

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Anton SF

Jul 10, 2026

Nes | QA Analyst , please check

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Liezell

11 days ago

Hi is the app updated all the time? Will remote be added to the app as well? Thanks!

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Infopathy Team

Jul 05, 2026

Liezell, the Infopathy app receives updates whenever improvements are made, which is typically about once a month.

As for Remote Treatment, a dedicated app is currently under development. It will soon be available for testing by a limited group of users before its public release, we will announce in the Remote Treatment group.

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